I wish we could tell you this wasn’t true, but it is. Instead of taking out the “stinging” agents/chemicals, some companies just add in “numbing” agents/chemicals so they can pass the “Tear Free” independent third party testing and make the claim on the bottle. Since we make our products for our very own kids there was absolutely no way we were going to put “numbing” agents into our bath products. We just used cleaner ingredients and were awarded the “Tear Free” claim without having to numb our kid’s eyes, as crazy as that sounds.